Homelement Customer Reviews


We understand that shopping over the Internet may feel less concrete than shopping in your local retail stores, more especially so for big items such as furniture. That is why we have "Furniture Shopping Made Simple" as our mission. With this in our mind, we strive to provide our customers with an excellent shopping experience every single time and every step of the way.


You can contact us by clicking the link or send us an email to the following addresses:
* Products and General Questions: customerservice@homelement.com
* If your are a vendor: sales@homelement.com

We are available by phone and Live Chat at 1-800-996-8221 or 732-698-9221 Monday-Friday 9am-6pm EST.


Product Review
Our product reviews are compiled using Power Reviews technology. Each product specific reviews can be found on the respective product page.

See what other customers have to say about Homelement and our products! These are actual customer reviews from ResellerRatings.

Jackpot Sofa Set - CatNapper

Homelement makes online purchases easy and SAFE

I ordered a Catnapper Reclining Sofa from Homelement and the service I received from Homelement was excellent. The product was delivered on time and in perfect condition. Moreover, the price was the best I could find anywhere and I researched a lot of places for this product. The delivery by truck was FREE, and they called to arrange a time when I could be home to accept the shipment. Wow. Truth be told, I was a little nervous making an $899 purchase online but Homelement came through with flying colors.

- AllenDurgin - Stafford, VA

Enjoyed doing business with an excellent online store

I ordered the Casanova sofa and love seat set from Homelement. It arrived on time in perfect condition. The deliverymen set the pieces with care among other furniture in my living room. The furniture look great as it did from the website. I am very happy and satisfied with my shopping experience with Homelement. ... I am taking time to write this review no matter how busy I am because Homelement did an outstanding job and gave me the impression that it has pride in what it's doing.

- Billingsley - Los Angeles, CA

Ameillia Dining Collection - Homelegance
Borgeois Home Office Collection - Homelegance

Exceptional Service

The customer service staff is by far the best set of customer service professionals I have ever had the pleasure of working with. I purchased a fairly expensive desk set from Homelement and unfortunately received a series of damaged pieces. When all was said and done, they sent me a total of three successive next day air shipments to rectify the problem. I can think of no other operation that would go to such lengths to ensure customer satisfaction and as a result, I wholeheartedly recommend them to anyone contemplating doing business with them.

- Philo22


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